Immersive Communication Training System (ICTS) ver.2.1 :: Audience and Learning Objectives Audience Everyone in your organization whose job includes interaction with external clients / vendors, as well as interaction with the internal workforce will benefit from communication training in their respective areas. Some of the examples include: sales force account representatives customer service purchasing department PR / media relations managers, team leaders supervisors and mentors Immersive Communication Training System allows you to create different scenarios / simulations for any / all of the above training areas. Learning Objectives ICTS allows trainees to test various communication techniques and experience the concequences of their actions in a "safe" environment. With well-designed simulations, trainees will learn: How to prepare for a conversation or meeting The common situations that may arise during the conversation and the best ways to handle them How to handle unfamiliar / unknown situations How to ask questions promoting productive discussion How to recognize non-verbal feedback The skill of active listening How to give constructive feedback Any company-specific policies that employee should be aware of during the communication with the external and internal audiences Immersive Communication Training System - Home How does it work? Audience and Learning Objectives Features Hosted versus purchased solution Questions?